Bosses & Managers

For Managers to Nominate Candidates

SMCTAP is designed to grow economic impacts through increased visitor spending, improved satisfaction and a higher rate of return trips.

Tourism in St. Mary’s County generates more than $247 million in visitor spending a year (2024), creates jobs and brings in revenue to the local economy, including at your business. SMCTAP is designed to grow these impacts through increased visitor spending, improved satisfaction and a higher rate of return trips.

Your business ambassadors will network with front-line employees at hotels, restaurants and attractions or transportation, civic leaders, students, volunteers, and similar stakeholders.

By having your employees participate, benefits include:

  • Increases in customer satisfaction scores through improved employee – customer relations and engagement
  • Rewards for high-performing employees with external training and professional development opportunities  
  • Builds employee pride in the tourism and hospitality markets
  • Personal recognition for participation from VSMMD (LinkedIn certification, etc.)
  • Increases your staff’s knowledge of St. Mary’s County, local assets and resources available to your organization  
  • Provides staff with the tools to answer a variety of customer requests  
  • Pre-made social media content of your choice on your platforms for each ambassador alumni, VSMMD website and collaborative social media content of your choice for every 3 ambassador alumni
  • What we ask of you: Your participating employees be paid for their time during our program. In other words, your employees are paid their hourly/salaried wages during their time in with us.  

Interested? Tell your high-performing employees to apply on the "For Interested Applicants" page AND write a letter of support to ensure you supportive of their participation and will pay program participants for their time during tours and events.

Questions? Reach out to info@visitstmarysmd.com