Bosses & Managers

For Managers to Nominate Candidates

SMCTAP is designed to grow economic impacts through increased visitor spending, improved satisfaction and a higher rate of return trips.

Tourism in St. Mary’s County generates more than $244 million in visitor spending a year (2025), creates jobs and brings in revenue to the local economy, including at your business. SMCTAP is designed to grow these impacts through increased visitor spending, improved satisfaction and a higher rate of return trips.

Your business ambassadors will network with front-line employees at hotels, restaurants and attractions or transportation, civic leaders, students, volunteers, and similar stakeholders.

By having your employees participate, benefits include:

  • Increases in customer satisfaction scores through improved employee – customer relations and engagement
  • Rewards for high-performing employees with external training and professional development opportunities  
  • Builds employee pride in the tourism and hospitality markets
  • Personal recognition for participation from VSMMD (LinkedIn certification, etc.)
  • Increases your staff’s knowledge of St. Mary’s County, local assets and resources available to your organization  
  • Provides staff with the tools to answer a variety of customer requests  
  • Pre-made social media content of your choice on your platforms for each ambassador alumni, VSMMD website and collaborative social media content of your choice for every 3 ambassador alumni
  • What we ask of you: Your participating employees be paid for their time during our program. In other words, your employees are paid their hourly/salaried wages during their time in with us.  

Interested? Tell your high-performing employees to apply on the "For Interested Applicants" page AND write a letter of support to ensure you supportive of their participation and will pay program participants for their time during tours and events. Visit St. Mary's MD will cover all costs related to 'day of' participants, including transportation, food, and entrance fees. 

Questions? Reach out to info@visitstmarysmd.com